How does the Calmi DentaClean Spray work?

Calmi DentaClean Spray supports your dog's oral health by breaking down plaque biofilm, supporting gum comfort, and freshening breath over time. The formula works gradually and is designed to be used as part of a consistent daily routine, rather than a harsh or instant treatment.

Does DentaClean really work without brushing?

Yes — brushing is not required. Many dogs resist brushing, which creates stress for both dog and pet parent. This spray is designed to support daily oral care without force, restraint, or brushing, making it easier to stay consistent.

How long does it take to see results?

Oral care is not an overnight fix. Most pet parents notice: fresher breath and an easier routine in the first weeks; improved oral environment and reduced plaque buildup after 1–2 months; and slower tartar return with consistent long-term use. We focus on patience and consistency, not quick fixes.

Is it safe if my dog swallows the spray?

Yes. The spray is alcohol-free and safe if swallowed during normal daily use.

What ingredients are in DentaClean?

Key ingredients include: Probiotics (support a healthy balance of oral bacteria), Calendula Extract (soothes sensitive gums), Brown Algae (natural minerals that help reduce plaque and tartar buildup), Green Tea Extract (helps combat odor-causing bacteria), Chlorophyll (naturally neutralizes unpleasant odors at the source), and Natural Beef Flavor.

How do I use DentaClean?

Shake the bottle well, then spray directly onto your dog's teeth and gums, or add to your dog's food bowl. Use once or twice daily. No rinsing. No brushing. No stress.

Is DentaClean suitable for all dogs?

It works especially well for dogs that resist brushing, senior dogs or dogs with sensitive gums, and pet parents looking for gentle preventative care. If your dog has advanced dental disease, severe tartar buildup, or visible pain, we recommend consulting your veterinarian.

What is your return policy?

We offer our 60-Day Patience & Progress Promise. If you've used the product consistently and it's not right for your dog, we'll make it right. No pressure, no rush, no hurdles.

Refund policy

Return & Refund Policy

At Calmi, real care takes time. This policy is built around patience, consistency, and fairness — for you and for your dog.

Our 90-day "Patience & Progress" promise

We ask that you use our products consistently for at least 90 days. Calm doesn't arrive overnight — it builds with daily habits. If after 90 days of consistent use you're not satisfied with your dog's progress, you can request a refund under the conditions below.

You're eligible for a refund if:

The refund request is made within 90 days of delivery (as confirmed by the shipping carrier)
The product was used consistently as directed throughout that window
Only one refund per household per product
The order is the first under a Subscribe & Save plan (renewals are non-refundable — see below)

We may request photo evidence (for example, a photo of the product showing how much was used) and a short note about what you tried before issuing the refund. Physical return of the product may be required at our discretion. If we ask for a return, the customer is responsible for return shipping unless the issue is our error or a product defect.

Return authorization required

All returns must be authorized in advance. Returns sent without prior approval may be rejected and won't be eligible for a refund.

How to start a refund

Email support@calmi-shop.net with your order number and a short description of your experience. Once approved, we'll send return instructions and the return address (if a return is required).

Refund method and processing time

Once the request is approved — and any required return is received and inspected — we issue refunds to the original payment method within 2 to 7 business days. Depending on your bank, the transaction may take another 1 to 5 business days to appear on your statement.

Subscription refunds

Refunds on Subscribe & Save apply to the first subscription order only. Subsequent renewals are non-refundable once processed. You can cancel any time before the next billing date to avoid future charges.

Order changes after shipment

Once your order has shipped, no changes or corrections can be made — it's already in the carrier's logistics. Refunds or returns due to customer error (wrong item, wrong address) are not accepted unless the issue was reported before shipment.

Damaged on delivery

If your package looks damaged on arrival, we recommend refusing the parcel. It will return to us automatically and we'll issue a full refund once it's back at our warehouse.

If you accept a damaged package, a claim must be submitted within 3 calendar days of delivery and include:

Photo of the outer packaging
Photo of the opened box showing internal protection
Photo of the shipping label
Photo(s) of the damage
Photo of the product
Photo of the packing slip

We'll then file a claim with the shipping carrier. The carrier has up to 20 days to process the claim. After that period, we issue a full refund via the original payment method.

Undeliverable packages

If a parcel comes back to us because of an incorrect or incomplete address, we refund the order once it's received at our warehouse, minus the original shipping cost. Customers are responsible for re-shipping costs if redelivery is requested.

What this policy doesn't cover

Results that vary due to inconsistent or partial use
Products damaged through misuse
Orders placed outside the 90-day window
Subscription renewals after the first order

Our commitment to you

Every dog is different and results vary. We're here to support real progress, not promise overnight change. If our products don't help your dog with time and consistency, we don't want your money. That's part of caring responsibly.

For more information, see our Terms of Service and Shipping Policy.

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